Articles

Are you thinking about it? How, when, where, and who will return to the office? Maybe you are building a plan that directs people in various stages over several weeks and/or months. That plan [...]

John Wooden was the famed coach of the UCLA men's basketball team. He built a championship program through his leadership approach. And, in honor of the American sporting tradition of March Madness, I bring [...]

Last month we introduced Grizzle, a relatively new employee who stirred conflict in you as a time drain in the complaint process. This month we have Fizzle, who has moved up in your organization [...]

When I thought about what I would write to kick off 2021, the initial title was “2021: Hitting Reset” or a “Fresh Start”. Turning the calendar to a new year brings a new sense [...]

Last month we introduced Grizzle, a relatively new employee who stirred conflict in you as a time drain in the complaint process. This month we have Fizzle, who has moved up in your organization [...]

It’s that time of year.  The holiday season is around the corner, or by the looks of any grocery store…it’s here right now.  With Thanksgiving comes a time to be grateful AND there’s a [...]

Grizzle has reported to you for a few years now. They started out as a great addition with a keen eye toward broken processes in the systems of your team, which was useful because [...]

If you’ve been to a public park recently, you’ve likely seen a sign that says something along the lines of “keep it moving - keep it distanced” (or perhaps that’s just Seattle?).  As we [...]

Okay, okay, so this pandemic isn't going away anytime soon. If you have been hanging on for the day we return to normal, you are most certainly exhausted. Even if you have been a [...]

Cheaper. Faster. Leaner. Better? Not so fast. As law firms face increasing pressure to deliver services to clients in the most cost-effective manner, there is much discussion about the best way to “right size” [...]