Mr. Peters opens this book with a reminder that in 1970 corporations dispersed 50% of profit to shareholders and 50% to employees and other capital investments. In 2012 91% went to shareholders, and only 9% to employees and capital development. This book Mr. Peters’ most recent attempt to remind us that humanity is the center of profit, now more than ever.
There are 13 themes, the chapters are very short and quite heavy. That doesn’t make them light. One of my favorites is “Your customers will never be happier than your employees.” What does that say about our industry that continually hears about a lack of customer service (from corporate clients)? Like I said, short but not light. And this one – how to hire your next Business Romantic.
Enjoy this one, you might absorb it for a long, long time.
